We follow a no refund policy unless the product received is damaged or incorrect.

2.1 Eligibility for Refund:

  • The request must be raised within 24 hours of delivery.
  • Proof of damage (images/videos) must be emailed to info@sanware.in.
  • Refunds will be initiated only after inspection and approval.
  • Refunds are processed to the original payment method within 7–10 business days.

Please note: Customized orders are non-refundable.